Manager, Professional Consultants, Sprint Enterprise Network Services,
Dallas, TX, May 2000 - Present
- Manage a diverse group of 34 consultants spread across the Dallas - Fort
Worth metroplex. Responsible for hiring, training, vacation, counseling career
development and placement of Unix, Network, and E-commerce Consultants as well
as Project Managers.
- Maintain an annual budget of over $2 million.
- Coordinate Operations personnel resources between Sales and Service Delivery
needs locally and nationwide.
Project Manager and Network Consultant, Sprint Paranet, Dallas, TX, Aug.
1998 - May 2000
- Member of the Branch Advisory Group for the Dallas Discovery Branch.
Member of the Technical Recruiting Team for Networking, Unix and Project
Management.
- Recipient of Sprint Paranet's Silver Eagle, Golden Eagle, Golden Globe
and Para 100 Awards.
- As Project Manager, acted as team lead for 5 outside contractors and one
administrative assistant whose job was to orchestrate the installation of
ISDN service to over 5500 7-Eleven stores across the United States. Acted
as liaison between 7-Eleven, Inc. and 14 phone companies, as well as outside
construction and electrical contractors.
- As Network Consultant, re-designed telecommute program at Ericsson
communications. Configured ACC and Cisco routers to connect via ISDN to
allow NT Login and local operation of Windows and X Windows applications.
Pilot program contained 15 users, made program scaleable to provide access
for 300 telecommuters. Began a DSL solution prior to accepting a promotion
into management.
Director of Operations, NorthStar Technologies, Inc. (formerly Intex.Net,
Inc.), Dallas, TX 1997 - 1998
(appointed General Manager for transition from Intex.Net to NorthStar),
Technical Support Manager for Intex.Net, Inc.
- Oversaw the day to day operations of NorthStar Technologies to include
administrative and accounting personnel.
- Directed and managed technical support team consisting of helpdesk
personnel, Java, HTML and CGI programmers and consulting professionals.
Also, scheduling, planning, marketing, and managing engagements and
implementation of customer's accounts on website construction, advertising
and maintenance.
- Responsible for design, configuration, monitoring, and evaluation of the
overall health of the LAN/WAN infrastructure for a regional internet service
provider, and for implementing large/small scale network packages and
client/servers across multiple operating units and geographical areas.
- Gave presentations to various groups in both sales and marketing and
instructional capacities.
Technical Support Manager, Intex.Net, Inc., Dallas, TX, 1995 - 1997
- Appointed General Manager for transition from Intex.Net to NorthStar
Technologies after Intex.Net was assumed by NorthStar Technologies.
- Operations manager for Intex.Net. Oversaw the day to day operations of
Intex.Net to include sales, administrative and accounting personnel.
- Directed and managed technical support team consisting of helpdesk
personnel and web development personnel.
Instructor, CompuWare Worldwide, Dallas, TX 1996
- Wrote the syllabus/cirriculum for CompuWare's "Introduction to the
Internet" classes. As contract instructor, provided internet training
classes to AT&T and Lucent Technologies employees.
Maintenance Supervisor, Leon's Texas Cuisine, Garland and McKinney, TX
1993 - 1995
- Leading plant mechanic and supervisor of the mechanics division
consisting of 3 maintenance and one sanitation personnel. Trained
subordinate personnel in repair and troubleshooting procedures.
- With the plant manager, coordinated the planning and the move from the
Garland location to the newly constructed facility in McKinney.
Senior Electrical Instructor, Surface Warfare Officer's School,
NAB Coronado, San Diego, CA 1989 - 1992
- Consistently nominated and elected as Best Instructor, and designated as
Master Training Specialist by the Chief of Naval Technical Training. Senior
electrical instructor with a course staff of twelve, teaching steam
propulsion theory and operations for engineering officers, and the lead
instructor for thermodynamics and electrical systems. Improved student's
grades by 5% by formulating a new, comprehensive study package on electrical
theory and systems.
- From concept through implementation, drafted programs for maintaining
library inventory and tracking revision installation status.
- Designed a shipboard review of electrical systems geared to relate
classroom knowledge to actual equipment in use.
Leading Petty Officer, E-3 Division, USS Long Beach (CGN9), San Diego,
CA 1986 - 1989
- Led a division of 50 nuclear trained propulsion plant electricians
divided between three work centers and two power plants. Performed scheduling
to ensure a timely execution of maintenance and other activities in-port and
at sea.
- As Engineering Watch Supervisor, directed operations of the ship's
propulsion and generation plant; as Load Dispatcher, controlled the
distribution of power throughout the ship, and as safety observer, oversaw
drills and special evolutions.
- Personally selected by Commanding Officer and Engineering Officer for
the Engineering Casualty Control Training Team, Enlisted Surface Warfare
Specialist Training, and Watchstation Qualification Training. Trainedg
subordinate personnel on maintenance and watchstanding procedures of
propulsion and non-propulsion electrical systems.
Electrical Operator/Instructor, Nuclear Power Training Unit S5G,
Idaho Falls, ID 1983 - 1985
- Instructor for electrical theory and systems in a fully operational
nuclear power plant.
- As a member of the Refueling/Overhaul Group, conducted research analysis
on repairs and modifications required for plant overhaul, then wrote
strategic directions for work procedures, tracked job progress and provided
quality assurance coverage.
Education
Sprint University of Excellence, 2000
- 7 Habits of Highly Effective People
- Sprint's National Management Practices
US Navy, USA, 1981-1992
Navy Leadership Development Training for
Petty Officers & Chief Petty Officers
|
Basic Electricity/Electronics
|
|
Group Paced Instructor Course
|
Electrian's Mate "A" and "C-7"
|
|
Nuclear Power School |
Naval Nuclear Power Prototype
|
Central Texas College, via US Navy courses 1988
Berean Bible College, San Diego, CA, 1990-1992
Eula High School, Eula, TX Beta Club President, Senior year 1981